- Where do you ship?
IRONCLAD OUTDOOR LLC currently ships only within the United States.
At this time, we do not offer international shipping.
- How long does order processing take?
Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
- How long does shipping take?
Once your order has been shipped, standard delivery within the United States usually takes 3–7 business days, depending on your location and the shipping carrier.
- Which shipping carriers do you use?
We work with reliable U.S. carriers such as:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx
The shipping carrier may vary depending on the destination and package size.
- How can I track my order?
After your order is shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to track your package through the carrier’s website.
- Can I cancel my order?
Orders can only be cancelled before they are processed or shipped. Once an order has been shipped, it cannot be cancelled.
- Do you accept returns or exchanges?
All products sold by IRONCLAD OUTDOOR LLC are final sale. We do not accept returns or exchanges for reasons such as incorrect size, change of mind, or personal preference.
- What if I receive a defective or damaged item?
If you receive a defective or damaged item, please contact us within 7 days of delivery. Include your order number and photos of the defect. After review, we will determine an appropriate resolution, which may include a replacement or refund.
- What payment methods do you accept?
We accept major payment methods available through our secure checkout system, which may include credit cards, debit cards, and other supported payment providers.
- How can I contact customer support?
If you have any questions or need assistance, please contact us:
Email: [email protected]
Phone: (559) 601-5226
